We offer priority support to our current support members.  If you are interested in starting a support contract, please schedule a phone conference and a representative will explain the details for you. 

If you simply wish to speak with a representative at PerfectPC Services, please schedule a phone conference to make sure you know when we are available.  If you choose to simply call and leave a message, you will receive a response in 6-12 business hours.  Scheduling a phone conference is always the fastest way to get us on the phone.

We prefer all clients to schedule an appointment to establish control of your and our valuable time.  You can see how busy we are by the appointments that are available.  If in doubt of what to do, please schedule an appointment first, rather than calling or emailing.  The exception is an emergency or computer outage.

At this time anyone that is hosting a website with us is considered an essential support member and can schedule as a support member.  Starting in 2011 we will transition all clients to a support plan and adjust our pricing to reflect this change. Get started now with a support plan to avoid paying higher prices.

Have an emergency? Call 1-800-775-3928 Ext 2
Mark your message as urgent!

Support Members usually receive a 4-6 business hour time window for response by calling a special VIP extension.  Anyone calling the emergency extension without prior approval will be charged appropriately.

Non Support clients receive a 6-12 business hour time window on callbacks.

We are off work on Saturday & Sundays for personal & religious reasons.

After placing a call, please wait for us to call you back.  We will triage our incoming calls and current support members are responded to first.  We will call you back, we simply need to have time to squeeze you in between scheduled appointments.  Remember, our priority is support members that have emergencies.